FAQs

Please visit www.paysend.com and enter the amount you want to send

Enter in your phone number and create an account

Click Continue

Enter Legal First Name and Last name along with date of birth

Enter Home Address

Enter Email

Read and accept Terms

Enter Security Code

Click not now when prompt to enter invite code

Click Send Money

Select Send to Account

Enter the information provided, for bank code it is a scroll down select menu

After selecting bank code, you will be prompt to select the branch code which is also a drag down menu

Please add your debit or credit card information here

Although it says it will arrive in 3 business days, it will usually arrive within 5 hours

If you are paying with USD, be aware that the funds must be made available for pick up in the USD only. The pickup currency must match the currency it was sent in. Make sure to alert the agent to this; otherwise, the payment will be declined. No other currencies are accepted.

Visit a local MoneyGram agent (find nearest location) or pay online at https://secure.moneygram.com/mgo/us/en.

Compelete a simple “Send Money” form. You can ask an agent, if you need assistance.

You can pay with cash, a bank debit card, or a credit card.

Please be sure to fill out your form using the order total listed above.

MoneyGram will charge a service fee total here:
https://secure.moneygram.com/mgo/us/en/estimate

An 8-digit reference number will be provided. Please hang on to this. We cannot collect your payment without it.

MoneyGram is design for people to send money to family and friends, it is not supposed to be used for business;

If they suspect this is a business transaction, they will stop the transaction.

If asked, you can tell them it is for a family member or friend in need.

WE WILL EMAIL YOU FOR THE RECEIVER NAME